You’ll receive a text prompting you to complete your registration card. Once submitted, your room number and a secure 4-digit entry code will be sent as soon as your room is ready.
Contact our support team either via text at (802) 636-1043 or call (603) 763-2010 for instant help.
Yes, your code is unique and expires after checkout.
Check-in is at 3:00 PM and check-out is 11:00 AM.
You can reach us by email lenox@hideawayinns.com, give us a call at (413) 551-2314, or send us a text at (802) 636-1043.
If your room is available, absolutely! Text us at (802) 636-1043 and we’ll do our best to accommodate.
No front desk here—we offer a fully direct-to-door experience. But don’t worry, our team is on-site 24/7 and just a quick call away at (603) 763-2010 or text at (802) 636-1043.
Housekeeping, Maintenance & Safety
Each room includes a laundry bag. Please place used items in the bag and hang it on the hook outside your door—our staff will collect it daily.
We don’t offer daily housekeeping but if there’s a larger than usual mess or an accident, just text us at (802) 636-1043 and we’ll send someone to assist.
Call us at (603) 763-2010 or text (802) 636-1043—we’ll get someone to you promptly. Our on-site team is available 24/7 and ready to help.
Yes—our innkeeper lives here at the hotel. They're always happy to help and loves hearing about your adventures!
Yes, we ask all guests to observe quiet hours from 10:00 PM to 8:00 AM to ensure a restful stay for everyone.
Yes, cameras are located only in public and exterior spaces for your safety.
